Minneapolis 311

City information and services

Need to report a broken street light? Is there a stray dog roaming your neighborhood? Do you just want a question about the City of Minneapolis answered? Minneapolis 311 can help.

Just call 3∙1∙1 weekdays from 7:00 AM to 11:00 PM and a 311 agent will assist you.

Contact 311 by e-mail at Minneapolis311@ci.minneapolis.mn.us.

Online Services
Minneapolis 311 is part of an ongoing effort to make the City more accessible to residents and visitors. Many requests for City services can also be made online. To learn more, go to the online services page.

Some Facts About 311
The three-digit number can be called anywhere within the Minneapolis boundary limits.
Cell phone users -- even ones with phone numbers outside the 612 area code -- can call 311, provided those calls are made within city limits.
People who do not speak English can also use Minneapolis 311. They will either be helped by a 311 agent who speaks their language, or a translation service will be contacted to help with the caller.
911 will continue to be the number for emergency calls.